Telephone and VoIP Solutions

Telephone systems used to be thought of as separate from computer systems, the Internet and other forms of communication. The most successful businesses today are realizing that every I.T. system is really a form of communication that can be used to center the business around its customers.

A well designed communication infrastructure lets you respond much more quickly to the needs of your customers while saving money over traditional, separate systems. Whether you do business by cell phone, land lines, Internet, email or in the office, a reliable, integrated and well supported communication system is critical to your business success.

Team Accent has been at the leading edge of the convergence of voice, data, fax, email, instant messaging and the Internet. We specialize in providing total solutions to meet all of your communication needs. You no longer need to deal with different companies for phone support, computer support and Internet assistance. Our customizable voice and unified messaging solutions provide hundreds of features, including:

• Fast Return on Investment
• Efficient Call Handling
• Faster Response to Callers
• Modular Growth
• LCD Feature Prompting
• User-Programmable Buttons
• Wide Selection of Telephones
• Convergence of Voice, Data, Email, Fax, Video and Messaging Services
• Voice Over Internet Protocol (VoIP)
• Integrated Services Digital Network (ISDN)
• Computer Telephony Integration (CTI)
• Multi-Site Connectivity
• Call Answering Solutions
• Voicemail Integration
• Automated Attendant
• Automatic Call Distribution (ACD)
• Direct Inward Dialing (DID)
• Call Center Applications